Senior Logistics Coordinator - customs and documents (Cleveland, OH)

We are growing our team at Highbridge Forge Freight and adding a Senior Logistics Coordinator whose main responsibility will be customs and documents. You would join a large organisation of about 534 people based in Cleveland. What you will do • Report on on-time performance for claims. • Coordinate with drivers, carriers and warehouse staff. • Track shipments and resolve delays and damage claims. • Prepare documents such as bills of lading and proofs of delivery. • Schedule pickups and deliveries and keep customers informed of timing. What we are looking for • Comfort with a transport-management system or spreadsheets. • Strong phone and email manner. • One or more years in logistics, dispatch or transportation. Nice to have • Knowledge of freight terms. • Experience with claims. Working arrangement • Contract for nine months, with clear deliverables from the first week. • On site in Cleveland. • Applications are reviewed on a rolling basis.