Senior IT Support Specialist - user accounts and access (Tulsa, OK)

Nova Hollow Freight Group is looking for a Senior IT Support Specialist. The job centres on user accounts and access for proof of delivery, and it would suit someone who likes steady, practical work. You would join a large organisation of about 484 people based in Tulsa. What you will do • Write short how-to guides for problems that keep recurring. • Answer support requests by phone, chat and in person and log every ticket. • Set up, repair and retire laptops, phones and printers. • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with proof of delivery. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 24 hours a week, with flexible days. • On site in Tulsa. • We reply to every applicant.