Senior IT Support Specialist - user accounts and access (remote)

Clearpath Ashton Health Partners is looking for a Senior IT Support Specialist. The job centres on user accounts and access for patient education, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Answer support requests by phone, chat and in person and log every ticket. • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Write short how-to guides for problems that keep recurring. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with patient education. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 24 hours a week, afternoons. • Fully remote, with quarterly visits in Oklahoma City. • We will tell you what to expect at each step of the hiring process.