Senior IT Support Specialist - user accounts and access (remote)

Ironwood Haven Property Management looks after rental homes across the Wichita area, and we need a Senior IT Support Specialist to lead our user accounts and access. You would join a small organisation of about 27 people, working mostly from home. What you will do • Set up, repair and retire laptops, phones and printers. • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with vendor invoices. Working arrangement • Full-time, on a regular day shift. • Fully remote, with a monthly team day in Wichita. • Applications are reviewed on a rolling basis.