Senior IT Support Specialist - user accounts and access (remote)

Redstone Quarry Environmental Services collects and processes waste and recycling around Seattle, and we need a Senior IT Support Specialist to lead our user accounts and access. Early starts and steady work; we look after our drivers. What you will do • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Write short how-to guides for problems that keep recurring. What we are looking for • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. Nice to have • Experience with recycling loads. • CompTIA A+ or similar certification. Working arrangement • Contract for six months, with a review at the end and a chance of extension. • Fully remote, with quarterly visits in Seattle. • Applications are reviewed on a rolling basis.