Senior IT Support Specialist - user accounts and access (remote)

Greenridge Bright Water Authority is looking for a Senior IT Support Specialist. The job centres on user accounts and access for water quality, and it would suit someone who likes steady, practical work. Safety and public health guide our decisions. What you will do • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Write short how-to guides for problems that keep recurring. • Keep an accurate asset list and patch schedule. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with water quality. • CompTIA A+ or similar certification. Working arrangement • Contract for eight months, with the possibility of becoming permanent. • Remote-friendly, with an occasional day on site in Portland. • Applications are reviewed on a rolling basis.