Senior IT Support Specialist - user accounts and access (Oklahoma City, OK)

Summit Ashton Civic Services works with county and city offices around Oklahoma City. We are hiring a Senior IT Support Specialist to take on user accounts and access. We follow procedures carefully and explain them clearly. What you will do • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. • Create and disable user accounts as people join and leave. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Write short how-to guides for problems that keep recurring. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with permits. • CompTIA A+ or similar certification. Working arrangement • Contract for three months, with clear deliverables from the first week. • On site in Oklahoma City, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.