Senior IT Support Specialist - network troubleshooting (Seattle, WA)

Greenridge Water Authority is looking for a Senior IT Support Specialist. The job centres on network troubleshooting for meter reading, and it would suit someone who likes steady, practical work. Safety and public health guide our decisions. What you will do • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with meter reading. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 20 hours a week, spread across three days. • On site in Seattle, with some flexibility after the first few months. • We reply to every applicant.