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Senior IT Support Specialist - network troubleshooting (Seattle, WA)

Rivermark Ridge Financial · Seattle, WA · contract

Rivermark Ridge Financial is looking for a Senior IT Support Specialist. The job centres on network troubleshooting for loan applications, and it would suit someone who likes steady, practical work. Career paths are clear. What you will do • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with loan applications. Working arrangement • Contract for eight months, with a review at the end and a chance of extension. • On site in Seattle. • We reply to every applicant.

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