Senior IT Support Specialist - network troubleshooting (San Diego, CA)

Clearpath Wren Telecom builds and runs fibre and wireless networks in the San Diego area, and we need a Senior IT Support Specialist to lead our network troubleshooting. You would work closely with colleagues in operations, support and management. What you will do • Answer support requests by phone, chat and in person and log every ticket. • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. • Create and disable user accounts as people join and leave. • Write short how-to guides for problems that keep recurring. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. Nice to have • Experience with customer tickets. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 28 hours a week, afternoons. • On site in San Diego. • We reply to every applicant.