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Senior IT Support Specialist - network troubleshooting (Reno, NV)

Bright Amber Staffing · Reno, NV · contract

Bright Amber Staffing is looking for a Senior IT Support Specialist. The job centres on network troubleshooting for candidate screening, and it would suit someone who likes steady, practical work. Speed and follow-up matter. What you will do • Answer support requests by phone, chat and in person and log every ticket. • Set up, repair and retire laptops, phones and printers. • Create and disable user accounts as people join and leave. • Write short how-to guides for problems that keep recurring. • Keep an accurate asset list and patch schedule. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with candidate screening. Working arrangement • Contract for three months, with a review at the end and a chance of extension. • On site in Reno. • We reply to every applicant.

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