WWUUUH
Help Me Now

Theme

Magnification

Senior IT Support Specialist - network troubleshooting (remote)

Ironwood Vale Water Authority Partners · Remote · full time

Ironwood Vale Water Authority Partners is a public water utility serving the San Antonio area. We are hiring a Senior IT Support Specialist to take on network troubleshooting. You would work closely with colleagues in operations, support and management. What you will do • Answer support requests by phone, chat and in person and log every ticket. • Set up, repair and retire laptops, phones and printers. • Create and disable user accounts as people join and leave. • Write short how-to guides for problems that keep recurring. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. Nice to have • CompTIA A+ or similar certification. • Experience with meter reading. Working arrangement • Full-time, with a steady weekday schedule. • Remote-friendly, with an occasional day on site in San Antonio. • We reply to every applicant.

Log in to apply or save this job. Searching and viewing listings stays free.

Between jobs? WUUUH gives you a free ranked action plan, deadlines, and assistance matching with official links. Start free →

Works on slow connections. Together, We Rise.