Senior IT Support Specialist - network troubleshooting (remote)

Clearpath Property Management is a Omaha property manager with leasing, maintenance and resident services. We are hiring a Senior IT Support Specialist to take on network troubleshooting. You would work closely with colleagues in operations, support and management. What you will do • Keep an accurate asset list and patch schedule. • Answer support requests by phone, chat and in person and log every ticket. • Set up, repair and retire laptops, phones and printers. • Write short how-to guides for problems that keep recurring. • Create and disable user accounts as people join and leave. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with maintenance requests. Working arrangement • Part-time, about 24 hours a week, with flexible days. • Remote-friendly, with a monthly team day in Omaha. • We reply to every applicant.