Senior IT Support Specialist - help desk (Reno, NV)

Bright Wilder Property Management Partners is looking for a Senior IT Support Specialist. The job centres on help desk for vendor invoices, and it would suit someone who likes steady, practical work. We are flexible about schedules. What you will do • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with vendor invoices. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 28 hours a week, mornings. • On site in Reno, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.