Senior IT Support Specialist - device setup (Wichita, KS)

Lumen Ashton Civic Services is looking for a Senior IT Support Specialist. The job centres on device setup for budget submissions, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Answer support requests by phone, chat and in person and log every ticket. • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Write short how-to guides for problems that keep recurring. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with budget submissions. Working arrangement • Contract for nine months, with a review at the end and a chance of extension. • On site in Wichita. • We reply to every applicant.