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Senior IT Support Specialist - device setup (Tulsa, OK)

Clearpath Basin Legal Group · Tulsa, OK · part time

Clearpath Basin Legal Group is looking for a Senior IT Support Specialist. The job centres on device setup for document review, and it would suit someone who likes steady, practical work. You would join a large organisation of about 765 people based in Tulsa. What you will do • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Answer support requests by phone, chat and in person and log every ticket. • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. Nice to have • CompTIA A+ or similar certification. • Experience with document review. Working arrangement • Part-time, about 28 hours a week, spread across three days. • On site in Tulsa. • We reply to every applicant.

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