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Senior IT Support Specialist - device setup (remote)

Westbrook Corner Markets · Remote · contract

Westbrook Corner Markets is looking for a Senior IT Support Specialist. The job centres on device setup for online orders, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Create and disable user accounts as people join and leave. • Write short how-to guides for problems that keep recurring. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. Nice to have • CompTIA A+ or similar certification. • Experience with online orders. Working arrangement • Contract for four months, with the possibility of becoming permanent. • Fully remote, with quarterly visits in Philadelphia. • We reply to every applicant.

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