Senior IT Support Specialist - device setup (Fort Worth, TX)

Amberfield Holdings coordinates shipments and warehousing around Fort Worth. We are hiring a Senior IT Support Specialist to take on device setup. We reward reliability. What you will do • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. • Write short how-to guides for problems that keep recurring. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Set up, repair and retire laptops, phones and printers. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. Nice to have • CompTIA A+ or similar certification. • Experience with claims. Working arrangement • Contract for twelve months, with the possibility of becoming permanent. • On site in Fort Worth, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.