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Senior IT Support Specialist - device setup (Dallas, TX)

Silverline Amber Construction · Dallas, TX · contract

Silverline Amber Construction is a Dallas contractor with project managers, trades and support staff. We are hiring a Senior IT Support Specialist to take on device setup. Good people move up quickly. What you will do • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with materials orders. • CompTIA A+ or similar certification. Working arrangement • Contract for six months, with clear deliverables from the first week. • On site in Dallas. • We reply to every applicant.

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