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Senior IT Support Specialist - device setup (Boise, ID)

Nova Basin Inspection Services · Boise, ID · part time

Nova Basin Inspection Services is looking for a Senior IT Support Specialist. The job centres on device setup for scheduling, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Create and disable user accounts as people join and leave. • Answer support requests by phone, chat and in person and log every ticket. • Keep an accurate asset list and patch schedule. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. Nice to have • CompTIA A+ or similar certification. • Experience with scheduling. Working arrangement • Part-time, about 24 hours a week, with flexible days. • On site in Boise. • Applications are reviewed on a rolling basis.

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