Senior IT Support Specialist - asset tracking (Wichita, KS)

We are growing our team at Ironwood Birch Energy and adding a Senior IT Support Specialist whose main responsibility will be asset tracking. Safety comes first on every shift. What you will do • Write short how-to guides for problems that keep recurring. • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. • Create and disable user accounts as people join and leave. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. Nice to have • CompTIA A+ or similar certification. • Experience with outage response. Working arrangement • Full-time, on a regular day shift. • On site in Wichita, with some flexibility after the first few months. • We reply to every applicant.