Senior IT Support Specialist - asset tracking (Tucson, AZ)

Redstone Beacon Water Authority is looking for a Senior IT Support Specialist. The job centres on asset tracking for meter reading, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. • Write short how-to guides for problems that keep recurring. • Keep an accurate asset list and patch schedule. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. Nice to have • CompTIA A+ or similar certification. • Experience with meter reading. Working arrangement • Part-time, about 28 hours a week, afternoons. • On site in Tucson. • Applications are reviewed on a rolling basis.