Senior IT Support Specialist - asset tracking (Rochester, NY)

We are growing our team at Clearpath Vista Water Authority and adding a Senior IT Support Specialist whose main responsibility will be asset tracking. Crews and office staff work closely together. What you will do • Set up, repair and retire laptops, phones and printers. • Create and disable user accounts as people join and leave. • Write short how-to guides for problems that keep recurring. • Keep an accurate asset list and patch schedule. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with capital projects. Working arrangement • Part-time, about 16 hours a week, with flexible days. • On site in Rochester. • Applications are reviewed on a rolling basis.