Senior IT Support Specialist - asset tracking (remote)

Stonegate Meridian Inspection Services is looking for a Senior IT Support Specialist. The job centres on asset tracking for test reports, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. What we are looking for • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. Nice to have • CompTIA A+ or similar certification. • Experience with test reports. Working arrangement • Contract for six months, with the possibility of becoming permanent. • Fully remote, with quarterly visits in Memphis. • Applications are reviewed on a rolling basis.