Senior IT Support Specialist - asset tracking (remote)

Nova Haven Property Management is a Fort Worth property manager with leasing, maintenance and resident services. We are hiring a Senior IT Support Specialist to take on asset tracking. Maintenance and leasing staff share information every day. What you will do • Write short how-to guides for problems that keep recurring. • Keep an accurate asset list and patch schedule. • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. • Create and disable user accounts as people join and leave. What we are looking for • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • Experience with lease renewals. • CompTIA A+ or similar certification. Working arrangement • Contract for six months, with a review at the end and a chance of extension. • Fully remote, with quarterly visits in Fort Worth. • We reply to every applicant.