Senior IT Support Specialist - asset tracking (remote)

Greenridge Meridian Health Group is looking for a Senior IT Support Specialist. The job centres on asset tracking for patient scheduling, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Set up, repair and retire laptops, phones and printers. • Write short how-to guides for problems that keep recurring. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Answer support requests by phone, chat and in person and log every ticket. • Create and disable user accounts as people join and leave. What we are looking for • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. Nice to have • CompTIA A+ or similar certification. • Experience with patient scheduling. Working arrangement • Part-time, about 16 hours a week, with flexible days. • Fully remote, with a monthly team day in Charleston. • We will tell you what to expect at each step of the hiring process.