Senior IT Support Specialist - asset tracking (remote)

We are growing our team at Westbrook Pike Water Authority and adding a Senior IT Support Specialist whose main responsibility will be asset tracking. You would work closely with colleagues in operations, support and management. What you will do • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with water quality. • CompTIA A+ or similar certification. Working arrangement • Contract for six months, with the possibility of becoming permanent. • Fully remote, with an occasional day on site in St. Louis. • Applications are reviewed on a rolling basis.