Senior IT Support Specialist - asset tracking (remote)

Cedar Meridian Civic Services is looking for a Senior IT Support Specialist. The job centres on asset tracking for public records, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. • Answer support requests by phone, chat and in person and log every ticket. • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • Experience with public records. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 24 hours a week, afternoons. • Remote-friendly, with an occasional day on site in Charleston. • We will tell you what to expect at each step of the hiring process.