Senior IT Support Specialist - asset tracking (Omaha, NE)
Clearpath Wilder Staffing · Omaha, NE · contract
Clearpath Wilder Staffing is a Omaha staffing firm for warehouse, office and healthcare roles, and we need a Senior IT Support Specialist to lead our asset tracking.
You would work closely with colleagues in operations, support and management.
What you will do
• Answer support requests by phone, chat and in person and log every ticket.
• Write short how-to guides for problems that keep recurring.
• Set up, repair and retire laptops, phones and printers.
• Keep an accurate asset list and patch schedule.
• Create and disable user accounts as people join and leave.
What we are looking for
• A patient way with colleagues who are not technical.
• One to three years of help-desk or desktop-support experience.
• Working knowledge of Windows, macOS and Microsoft 365.
Nice to have
• Experience with temp assignments.
• CompTIA A+ or similar certification.
Working arrangement
• Contract for six months, with a review at the end and a chance of extension.
• On site in Omaha.
• Applications are reviewed on a rolling basis.
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