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Senior IT Support Specialist - asset tracking (Oklahoma City, OK)

Rivermark Energy · Oklahoma City, OK · contract

Rivermark Energy is looking for a Senior IT Support Specialist. The job centres on asset tracking for outage response, and it would suit someone who likes steady, practical work. You would work closely with colleagues in operations, support and management. What you will do • Set up, repair and retire laptops, phones and printers. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Answer support requests by phone, chat and in person and log every ticket. • Create and disable user accounts as people join and leave. • Keep an accurate asset list and patch schedule. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with outage response. Working arrangement • Contract for six months, with a review at the end and a chance of extension. • On site in Oklahoma City, with some flexibility after the first few months. • Applications are reviewed on a rolling basis.

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