Senior IT Support Specialist - asset tracking (Kansas City, MO)

Fernwood Granite Property Management manages apartment communities around Kansas City, and we need a Senior IT Support Specialist to lead our asset tracking. Maintenance and leasing staff share information every day. What you will do • Keep an accurate asset list and patch schedule. • Answer support requests by phone, chat and in person and log every ticket. • Troubleshoot Wi-Fi, VPN and software problems and escalate vendor issues with clear notes. • Create and disable user accounts as people join and leave. • Set up, repair and retire laptops, phones and printers. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with unit turnovers. Working arrangement • Contract for three months, with a review at the end and a chance of extension. • On site in Kansas City, with some flexibility after the first few months. • Applications are reviewed on a rolling basis.