Senior IT Support Specialist - asset tracking (Kansas City, MO)

Cedar Meridian Legal Group is a law firm in Kansas City serving businesses and individuals, and we need a Senior IT Support Specialist to lead our asset tracking. Confidentiality and accuracy are taken very seriously. What you will do • Write short how-to guides for problems that keep recurring. • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. What we are looking for • A patient way with colleagues who are not technical. • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. Nice to have • CompTIA A+ or similar certification. • Experience with intake forms. Working arrangement • Full-time, with a steady weekday schedule. • On site in Kansas City. • We will tell you what to expect at each step of the hiring process.