Senior IT Support Specialist - asset tracking (Jackson, MS)

Rivermark Junction Property Management looks after rental homes across the Jackson area, and we need a Senior IT Support Specialist to lead our asset tracking. You would work closely with colleagues in operations, support and management. What you will do • Keep an accurate asset list and patch schedule. • Write short how-to guides for problems that keep recurring. • Create and disable user accounts as people join and leave. • Answer support requests by phone, chat and in person and log every ticket. • Set up, repair and retire laptops, phones and printers. What we are looking for • Working knowledge of Windows, macOS and Microsoft 365. • One to three years of help-desk or desktop-support experience. • A patient way with colleagues who are not technical. Nice to have • Experience with unit turnovers. • CompTIA A+ or similar certification. Working arrangement • Part-time, about 28 hours a week, with flexible days. • On site in Jackson. • We reply to every applicant.