Senior IT Support Specialist - asset tracking (Boise, ID)

We are growing our team at Greenridge Field Learning Group and adding a Senior IT Support Specialist whose main responsibility will be asset tracking. You would join a large organisation of about 466 people based in Boise. What you will do • Set up, repair and retire laptops, phones and printers. • Keep an accurate asset list and patch schedule. • Create and disable user accounts as people join and leave. • Answer support requests by phone, chat and in person and log every ticket. • Write short how-to guides for problems that keep recurring. What we are looking for • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. Nice to have • CompTIA A+ or similar certification. • Experience with learning materials. Working arrangement • Contract for three months, with a review at the end and a chance of extension. • On site in Boise, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.