Senior IT Support Specialist - asset tracking (Austin, TX)

Westbrook Summit Property Management is looking for a Senior IT Support Specialist. The job centres on asset tracking for unit turnovers, and it would suit someone who likes steady, practical work. Residents are neighbours, not numbers. What you will do • Set up, repair and retire laptops, phones and printers. • Answer support requests by phone, chat and in person and log every ticket. • Create and disable user accounts as people join and leave. • Write short how-to guides for problems that keep recurring. • Keep an accurate asset list and patch schedule. What we are looking for • One to three years of help-desk or desktop-support experience. • Working knowledge of Windows, macOS and Microsoft 365. • A patient way with colleagues who are not technical. Nice to have • CompTIA A+ or similar certification. • Experience with unit turnovers. Working arrangement • Part-time, about 20 hours a week, with flexible days. • On site in Austin. • We will tell you what to expect at each step of the hiring process.