Senior HR Business Partner - employee relations (remote)

We are growing our team at Ironwood Amber Insurance and adding a Senior HR Business Partner whose main responsibility will be employee relations. We care about how people feel on the worst day of their year. What you will do • Handle leave, accommodation and benefits questions from start to finish. • Investigate concerns fairly and document the outcome. • Keep policies and records current and compliant. • Advise supervisors on attendance, performance and workplace concerns. • Support hiring and onboarding for teams that work on customer complaints. What we are looking for • Discreet, fair and direct. • Three or more years in HR. • Knowledge of employment law and leave rules. Nice to have • SHRM or HRCI certification. • Experience with customer complaints. Working arrangement • Part-time, about 20 hours a week, spread across three days. • Remote-friendly, with quarterly visits in Baltimore. • Applications are reviewed on a rolling basis.