Senior Executive Assistant - board support (Cleveland, OH)

Ironwood Thistle Insurance Group sells home, auto and small-business insurance in Cleveland, and we need a Senior Executive Assistant to lead our board support. We care about how people feel on the worst day of their year. What you will do • Handle sensitive information with care. • Coordinate with partners and staff about customer complaints. • Keep files, contracts and follow-ups in order. • Prepare meeting materials and take accurate notes. • Manage a busy calendar, travel and expense reports. What we are looking for • Excellent judgement, discretion and writing. • Very organised and calm under pressure. • Three or more years supporting senior managers. Nice to have • Event planning experience. • Experience with customer complaints. Working arrangement • Part-time, about 24 hours a week, spread across three days. • On site in Cleveland. • We reply to every applicant.