Senior Dispatcher - driver support (Grand Rapids, MI)

Nova Umber Inspection Services tests and certifies buildings, pipelines and equipment around Grand Rapids, and we need a Senior Dispatcher to lead our driver support. You would join a large organisation of more than 1,000 people based in Grand Rapids. What you will do • Record hours and mileage accurately. • Coordinate with the teams handling certifications on changes. • Track progress and update customers on timing. • Assign jobs and routes to drivers and crews. • Solve problems on the road such as delays, breakdowns and access issues. What we are looking for • Experience in dispatch, driving or scheduling. • Calm decision-making under pressure. • Clear voice and good local knowledge. Nice to have • Knowledge of certifications. • Experience with routing software. Working arrangement • Full-time, on a regular day shift. • On site in Grand Rapids. • We will tell you what to expect at each step of the hiring process.