Senior Dispatcher - driver support (Grand Rapids, MI)

We are growing our team at Harborlight Orchard Freight Partners and adding a Senior Dispatcher whose main responsibility will be driver support. We reward reliability. What you will do • Coordinate with the teams handling customer tracking on changes. • Record hours and mileage accurately. • Track progress and update customers on timing. • Assign jobs and routes to drivers and crews. • Solve problems on the road such as delays, breakdowns and access issues. What we are looking for • Experience in dispatch, driving or scheduling. • Clear voice and good local knowledge. • Calm decision-making under pressure. Nice to have • Experience with routing software. • Knowledge of customer tracking. Working arrangement • Full-time, with a steady weekday schedule. • On site in Grand Rapids. • Applications are reviewed on a rolling basis.