Senior Dispatcher - driver support (Cleveland, OH)

Fernwood Stone Freight is a Cleveland logistics company with trucks, warehouses and dispatch. We are hiring a Senior Dispatcher to take on driver support. You would join a large organisation of more than 1,000 people based in Cleveland. What you will do • Record hours and mileage accurately. • Assign jobs and routes to drivers and crews. • Coordinate with the teams handling claims on changes. • Track progress and update customers on timing. • Solve problems on the road such as delays, breakdowns and access issues. What we are looking for • Clear voice and good local knowledge. • Calm decision-making under pressure. • Experience in dispatch, driving or scheduling. Nice to have • Experience with routing software. • Knowledge of claims. Working arrangement • Full-time, on a regular day shift. • On site in Cleveland. • We reply to every applicant.