Senior Dispatcher - driver support (Cleveland, OH)

Westbrook Forge Inspection Services tests and certifies buildings, pipelines and equipment around Cleveland. We are hiring a Senior Dispatcher to take on driver support. You would join a small organisation of about 162 people based in Cleveland. What you will do • Assign jobs and routes to drivers and crews. • Solve problems on the road such as delays, breakdowns and access issues. • Record hours and mileage accurately. • Coordinate with the teams handling equipment calibration on changes. • Track progress and update customers on timing. What we are looking for • Experience in dispatch, driving or scheduling. • Clear voice and good local knowledge. • Calm decision-making under pressure. Nice to have • Knowledge of equipment calibration. • Experience with routing software. Working arrangement • Full-time, on a regular day shift. • On site in Cleveland, with some flexibility after the first few months. • We will tell you what to expect at each step of the hiring process.