Senior Dispatcher - daily route planning (Rochester, NY)

Nova Fern Environmental Services Group serves homes and businesses with collection and disposal in Rochester, and we need a Senior Dispatcher to lead our daily route planning. Safety briefings happen every morning. What you will do • Record hours and mileage accurately. • Coordinate with the teams handling landfill records on changes. • Assign jobs and routes to drivers and crews. • Solve problems on the road such as delays, breakdowns and access issues. • Track progress and update customers on timing. What we are looking for • Clear voice and good local knowledge. • Experience in dispatch, driving or scheduling. • Calm decision-making under pressure. Nice to have • Experience with routing software. • Knowledge of landfill records. Working arrangement • Full-time, on a regular day shift. • On site in Rochester. • We will tell you what to expect at each step of the hiring process.