Senior Dispatcher - customer updates (Virginia Beach, VA)

We are growing our team at Summit Clear Freight and adding a Senior Dispatcher whose main responsibility will be customer updates. You would join a large organisation of more than 1,000 people based in Virginia Beach. What you will do • Record hours and mileage accurately. • Track progress and update customers on timing. • Coordinate with the teams handling loads and lanes on changes. • Solve problems on the road such as delays, breakdowns and access issues. • Assign jobs and routes to drivers and crews. What we are looking for • Experience in dispatch, driving or scheduling. • Calm decision-making under pressure. • Clear voice and good local knowledge. Nice to have • Experience with routing software. • Knowledge of loads and lanes. Working arrangement • Full-time, with a steady weekday schedule. • On site in Virginia Beach. • We will tell you what to expect at each step of the hiring process.