Senior Dispatcher - customer updates (Tampa, FL)

We are growing our team at Harborlight Orchard Freight Associates and adding a Senior Dispatcher whose main responsibility will be customer updates. You would join a large organisation of about 871 people based in Tampa. What you will do • Track progress and update customers on timing. • Assign jobs and routes to drivers and crews. • Coordinate with the teams handling carrier rates on changes. • Solve problems on the road such as delays, breakdowns and access issues. • Record hours and mileage accurately. What we are looking for • Calm decision-making under pressure. • Experience in dispatch, driving or scheduling. • Clear voice and good local knowledge. Nice to have • Knowledge of carrier rates. • Experience with routing software. Working arrangement • Full-time, Monday to Friday. • On site in Tampa. • We reply to every applicant.