Senior Dispatcher - customer updates (Rochester, NY)

Stonegate Clear Farms is looking for a Senior Dispatcher. The job centres on customer updates for seasonal crews, and it would suit someone who likes steady, practical work. Weather sets the schedule, and we plan around it. What you will do • Track progress and update customers on timing. • Solve problems on the road such as delays, breakdowns and access issues. • Coordinate with the teams handling seasonal crews on changes. • Record hours and mileage accurately. • Assign jobs and routes to drivers and crews. What we are looking for • Experience in dispatch, driving or scheduling. • Clear voice and good local knowledge. • Calm decision-making under pressure. Nice to have • Experience with routing software. • Knowledge of seasonal crews. Working arrangement • Full-time, with a steady weekday schedule. • On site in Rochester, with some flexibility after the first few months. • Applications are reviewed on a rolling basis.