Senior Dispatcher - customer updates (remote)

Ironwood Orchard Farms supplies farm and food customers across the New Orleans region. We are hiring a Senior Dispatcher to take on customer updates. We are a family-run business at heart. What you will do • Coordinate with the teams handling grower contracts on changes. • Track progress and update customers on timing. • Solve problems on the road such as delays, breakdowns and access issues. • Record hours and mileage accurately. • Assign jobs and routes to drivers and crews. What we are looking for • Experience in dispatch, driving or scheduling. • Clear voice and good local knowledge. • Calm decision-making under pressure. Nice to have • Knowledge of grower contracts. • Experience with routing software. Working arrangement • Contract for three months, with a review at the end and a chance of extension. • Fully remote, with an occasional day on site in New Orleans. • Applications are reviewed on a rolling basis.