Senior Dispatcher - customer updates (remote)

Amberfield Forge Farms is an agricultural business based around Rochester, and we need a Senior Dispatcher to lead our customer updates. You would join a small organisation of about 116 people, working mostly from home. What you will do • Assign jobs and routes to drivers and crews. • Coordinate with the teams handling cold storage on changes. • Solve problems on the road such as delays, breakdowns and access issues. • Record hours and mileage accurately. • Track progress and update customers on timing. What we are looking for • Calm decision-making under pressure. • Experience in dispatch, driving or scheduling. • Clear voice and good local knowledge. Nice to have • Experience with routing software. • Knowledge of cold storage. Working arrangement • Full-time, with a steady weekday schedule. • Remote-friendly, with quarterly visits in Rochester. • We will tell you what to expect at each step of the hiring process.