Senior Dispatcher - customer updates (remote)

We are growing our team at Lumen Lakeside Farms and adding a Senior Dispatcher whose main responsibility will be customer updates. You would work closely with colleagues in operations, support and management. What you will do • Record hours and mileage accurately. • Track progress and update customers on timing. • Assign jobs and routes to drivers and crews. • Solve problems on the road such as delays, breakdowns and access issues. • Coordinate with the teams handling field records on changes. What we are looking for • Clear voice and good local knowledge. • Experience in dispatch, driving or scheduling. • Calm decision-making under pressure. Nice to have • Experience with routing software. • Knowledge of field records. Working arrangement • Contract for six months, with a review at the end and a chance of extension. • Fully remote, with an occasional day on site in Houston. • Applications are reviewed on a rolling basis.