Senior Dispatcher - customer updates (remote)

Foxglove Keystone Inspection Services is an inspection company in Rochester with field technicians and lab staff, and we need a Senior Dispatcher to lead our customer updates. Independence and accuracy are our product. What you will do • Assign jobs and routes to drivers and crews. • Coordinate with the teams handling test reports on changes. • Record hours and mileage accurately. • Track progress and update customers on timing. • Solve problems on the road such as delays, breakdowns and access issues. What we are looking for • Experience in dispatch, driving or scheduling. • Calm decision-making under pressure. • Clear voice and good local knowledge. Nice to have • Knowledge of test reports. • Experience with routing software. Working arrangement • Contract for nine months, with clear deliverables from the first week. • Fully remote, with an occasional day on site in Rochester. • We will tell you what to expect at each step of the hiring process.