Senior Dispatcher - customer updates (Orlando, FL)

Redstone Basin Inspection Services tests and certifies buildings, pipelines and equipment around Orlando, and we need a Senior Dispatcher to lead our customer updates. You would work closely with colleagues in operations, support and management. What you will do • Track progress and update customers on timing. • Assign jobs and routes to drivers and crews. • Record hours and mileage accurately. • Coordinate with the teams handling test reports on changes. • Solve problems on the road such as delays, breakdowns and access issues. What we are looking for • Experience in dispatch, driving or scheduling. • Clear voice and good local knowledge. • Calm decision-making under pressure. Nice to have • Experience with routing software. • Knowledge of test reports. Working arrangement • Full-time, on a regular day shift. • On site in Orlando. • We will tell you what to expect at each step of the hiring process.